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FAQs
Postage is never free but to say a big thank you, we will pay for your postage if you spend over ยฃ50.
Shipping is free for orders over ยฃ50. For all other orders shipping is ยฃ2.95 for up to 750g, ยฃ3.95 for up to 2kg or ยฃ4.95 for up to 4kg.
Upgrade to Tracked 24 for ยฃ5.95.
We typically post orders out within 1-2 business days of ordering. From there shipping may take 3-5 business days. We use Royal Mail 2nd Class as standard or you can upgrade to Tracked 24 if you are in a hurry.
We aim to post out orders as soon as possible, often on the same day Monday to Friday. As soon as your order has been packed, you will receive a dispatch email. Royal Mail collect our parcels at 4 pm each day. If there are going to be any delays or an item is out of stock, I will send you an email so do keep an eye on your inbox just in case.
If your order includes a Rowan Berry Box, or an After Dark Box, it will be posted out once those items are ready. If you need something quickly, I recommend placing a separate order.