? Processing Time
This box is ready to post. I aim to send out all orders as quickly as possible but during busy times things can take a little longer. I am a small business based in my home and during school holidays or family illness things can slow down somewhat. I will always let you know if your order is not going to be dispatched by the due date.
? Dispatch Time
I am based in the UK. I post all orders using Royal Mail. If you are an international customer, please note that your order can take at least two weeks to reach you. Please be patient but if your order hasn’t reached you within 28 days please let me know so that I can arrange a replacement or refund if necessary.
If you would like a tracking number for your order, please ensure you upgrade to a tracked option. For international orders there is a considerable price difference. I do not offer tracking as standard as I want to keep postage costs as low as possible for you.
I try to be as eco-friendly as possible and so use minimal packaging. All my cardboard boxes are reusable and recyclable. I use eco-mailing bags which have been recycled and can be recycled again. I tried using all paper-based packaging but had problems with items becoming wet hence the change.
If you would like your order sending directly to your recipient, mark your order as a gift and add a gift message. I will print this out and include it with your order. Don’t worry I won’t include the price of the gift.
? Mailing List
Sign up for my mailing list to be the first to hear about new products and special offers. Want to meet other stationery addicts and see how they use the contents of their boxes? Join our Facebook group.